Order Issues
General Order Questions
We strive to offer amazing customer service, before you make your purchase and after. Please use the form below for your questions and inquires concerning current and past orders, returns, deliveries and exchanges. Upon receipt, a Domaci guest ...
Only Received Part of Order
If you haven't received part of your order yet, we haven't forgotten about it! We prefer to send your in-stock items out as quickly as possible. Some of our items take longer to ship or may be shipped separately. If your order contains one or more ...
Delivery Damage Claim
Defects and damages are subject to inspection and approval and need to be reported within the first 48 hours of receiving the item. Defect claims occurring over time are only available within the first 6 months of receiving the item after-which we ...
Changing Your Address
If you need to change your shipping address, please message us as soon as possible at orders@domacihome.com with your order number and updated address information. Typically, we're able to make updates and changes within 24 of an order being placed. ...